Questions? Ideas?Our local team is here.
Whether you're booking your first tour, planning a private day for your group or need a hand with Alcatraz tickets, send us a message and a real person from our San Francisco team will get back to you.
How can we help?
Pick a topic, add a few details and hit send. The more you tell us (dates, group size, tour name), the faster we can help.
- Answered by our San Francisco team, not a bot
- Already booked? Include your booking name or confirmation
- Groups of 8+? Ask about private and corporate options
Two spots on Fisherman's Wharf.
2820 Taylor St
San Francisco, CA 94133. Check your booking confirmation for your exact meeting point.
Get directions490 Jefferson St
Book tours in person, rent bikes and e-bikes, and grab swim gear.
Visit the shop pageQuick answers.
Where do tours meet?
Many tours meet at 2820 Taylor St on Fisherman's Wharf. Your booking confirmation has the exact meeting point for your tour.
Can you plan a private tour for my group?
Yes. Tell us your date, group size and what you'd like to see, and our private tours team will build the day around you.
How early should I book Alcatraz?
As early as you can. Alcatraz combos can sell out weeks ahead.
Is there a discount for booking direct?
Yes. Use code SF10 to save $10 when you book on our website.